ABOUT

Monument Re Limited is a Bermuda based reinsurer established to operate as an asset intensive reinsurer and acquirer in Europe. Through our strategy, Monument Re will look to assume asset based risks within its risk appetite, and efficiently operate these businesses or portfolios.

The Company  acquired the Irish insurance subsidiaries of Barclays, completing the transaction on the 1st March 2017. The current portfolio is a closed book comprising life and non-life protection risks and provided the ideal entry vehicle in Ireland for the Group. The acquisition of Laguna Life in Ireland was completed in August 2017. In March 2018, Monument Re received regulatory approval from the BNB for the acquisition of ABN AMRO Life Capital in Belgium, renamed Monument Assurance Belgium.  In January 2018, we signed the acquisition of Aspecta in Luxembourg as part of creating the foundation for our Benelux strategy. In April 2018, we signed the agreement for the cross-border portfolio transfer of the First A portfolio of business from Ethias in Belgium to Laguna in Ireland. We continue to develop opportunities in a number of territories.

Monument Re is backed by high quality shareholders which include Hannover Re, the world’s third largest reinsurer, NYSE listed Enstar, a leading P&C run-off consolidator, and E-L Financial, the parent company of Canadian life insurer Empire Life. The Company has a seasoned Board of Directors, chaired by Jonathan Yates, former Chief Executive Officer of Guardian Financial Services, and a strong management team led by Manfred Maske.

Monument Insurance DAC (“MIDAC”) and
Monument Assurance DAC (“MADAC”)

Monument Insurance DAC and Monument Assurance DAC (formerly Barclays Insurance (Dublin) DAC and Barclays Assurance (Dublin) DAC) have an established presence in the industry with c.20 years of insurance history in both non-life and life products. The companies were established in 1998 to underwrite PPI and IP business to Barclays’ UK customers.

Today the companies’ active products include Mortgage PPI, Credit Card PPI as well as Income Protection and we provide Life, Accident and Sickness and Involuntary Unemployment covers across these products.

The business operates an efficient outsourced administration model and maintains a strong relationship with our third party administrator to ensure excellent customer service standards as we continually strive to meet our policyholders’ expectations.

Monument Insurance DAC comprises a highly qualified and experienced team based in Dublin and is regulated by the Central Bank of Ireland.

Laguna Life DAC

Laguna Life DAC includes a portfolio of term life policies previously sold under the Citi brand.

The products that Laguna continues to service include level and decreasing term life insurance cover with critical illness or total and permanent disability protection.

For customer service, policy administration, or claim information please see our contact information below.

UK CUSTOMER SERVICE :

Telephone: 0800 0969-127

HOURS
Monday – Thursday: 09:00 – 16:00hrs
Friday: 09:00 – 14:00hrs

SPANISH CUSTOMER SERVICE:

Teléfono: 902 12 72 72

HOURS
Lunes a Jueves: 09:00 – 17:00hrs
Viernes: 09:00 – 15:00hrs

Email: lagunaservices@monumentinsurance.com

Fax: +353 1 514 7610

Mailing Address:
Europa House
Block 9, Harcourt Centre
Harcourt Street
Dublin 2
Ireland

The Laguna team strives to meet our policyholders’ expectations and provide a professional, courteous and quality experience with every call.  We continually strive to improve our services to ensure that we meet our policyholders’ expectations. Laguna Life DAC is regulated by the Central Bank of Ireland.

Monument Assurance Belgium SA

Monument Assurance Belgium (formally ABN AMRO Life Capital N.V.) is a Belgian insurance company regulated by the National Bank of Belgium and the Financial Services and Markets Authority.

The current portfolio includes collective pension schemes and individual pension insurances previously sold under the Reward and Reward Pro brand.

The company was established in 2002 to underwrite these products to entities operating in Belgium and individual customers working or living in Belgium.

The Reward and Reward Pro products include life and death benefits, waiver of premium and replacement income in case of incapacity of work.

Monument Assurance Belgium is based in Brussels. For customer service, policy administration, or claim information please see our contact information below.

Telephone: +32 (0) 78 050 006

HOURS
Monday – Friday: 09:00 – 16:00hrs

Email:  info@monumentassurance.be

CONTACTS

Monument Re

Victoria Place
31 Victoria Street
Hamilton HM 10
Bermuda

+441 400 9300

Monument Insurance DAC

Europa House
Block 9, Harcourt Centre
Harcourt Street
Dublin 2
Ireland

Laguna Life DAC

First Floor, Europa House
Harcourt Street Dublin 2
Ireland

UK 0800 0969 127
Spain 902 12 72 72

Monument Assurance Belgium

Koloniënstraat | rue des Colonies 11
1000 Brussel | Bruxelles
Belgie | Belgique
 

+32 (0) 78 050 006