OUTSOURCING MANAGER

The Outsourcing Manager will proactively support and assist in developing the activities of Monument Re in Belgium in the area of Outsourced Service Providers (OSP) Management. This role will be responsible for the operational governance and control of OSP as well as playing a key part in ongoing operational administration, governance and control in accordance with regulatory compliance for potential, new and existing third parties.

The role will also act as a key contributor to overall savings identification and delivery. Reporting directly to the Belgian CEO, based in Brussels for day-to-day operations with a dotted line to Risk and Legal & Compliance at Group Level.

Responsibilities

  • Being a proactive team member, a trustful advisor to the business team and local Executive Management;
  • Act as Relationship Manager for all OSP’s;
  • Manage contract execution and daily contractual relationships with OSP’s making sure Monument Re’s best interests and highest standards are met within Monument’s Outsourcing Framework and Regulatory Standards at all times;
  • Becoming the single point of contact for the Business teams for all contractual matters related to OSP’s in close collaboration with the Legal & Compliance team, both locally and at Group Level;
  • Collaborating with the Business teams in scope/gap/risk analysis, governance, management of change requests, monitor acceptance procedures, contract interpretations, contract extensions/terminations, assisting to resolve any disputes, etc. based on agreed priorities;
  • Participating in negotiations, strategy definitions, determining scope with OSP’s;
  • Monitoring and documenting all contract changes in correct time and format, tracking of performance of contractual obligations;
  • Identifying, assessing and addressing risk-related areas in the contract execution and supporting rigorous and effective risk management processes;
  • Maintaining and updating the KPI dashboard;
  • Proactively identify and manage outsourcing risk and contribute to risk reporting process, maintaining the OSP Framework evidencing compliant;
  • Present outcomes of service reviews and recommendations to the Outsourcing Committee; and
  • In charge of all regulatory reporting requested by the National Bank of Belgium.

Location: Brussels

Closing Date: 31/12/2020

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CONTACTS

Monument Re

Crown House
4 Par-la-Ville Road
Hamilton HM08
Bermuda

+1 441 400 9300

Monument Life Insurance DAC

Two Park Place,
Upper Hatch Street,
Dublin 2
Ireland

UK 0800 0969 127
Spain 902 12 72 72

Monument Assurance Belgium

Koloniënstraat | rue des Colonies 11
1000 Brussel | Bruxelles
Belgie | Belgique

+32 (0) 78 050 006

Monument Assurance Luxembourg S.A.

5, rue Eugène Ruppert
L-2453 Luxembourg

+352-264 98 1

Omega Life DAC

26 Upper Pembroke Street,
Dublin 2,
Ireland

+39 800 072 555

Inora Life DAC

Two Park Place,
Upper Hatch Street,
Dublin 2
Ireland

+353 15337596

Robein Leven NV

Noordeinde 35
2514 GC
The Hague
Netherlands

070 376 66 66

Nordben Life and Pension Insurance Co. Limited

OLD bank chambers
La grande rue
st martin
Guernsey
GY4 6rt

 

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