SENIOR OUTSOURCING ANALYST

Reporting to the Outsourcing Manager, Monument is looking for an experienced Senior Outsourcing Analyst who has fundamental and demonstratable expertise working collaboratively with Outsourced Service Providers.
Monument Re Group of Companies operates across 10+ offices and data centre locations globally and is actively expanding into new territories.

Responsibilities

  • Establish first-class working relationships with Outsourced Service Providers (OSPs), to allow for an effective oversight and monitoring rapport;
  • Ownership and accountability of the OSP relationships; managing queries, validating meeting actions are conducted promptly and escalating concerns as they arise;
  • Facilitate Client Service Meetings between Monument and the OSP, ensuring they are scheduled in time and with the correct audience;
  • Analyse and evaluate monthly Management Information (MI) received from OSPs and provide updates with key stakeholders;
  • Ownership and accountability of the OSP Incident and Breach processes in alignment with regulatory requirements and due diligence;
  • Actively manage onboarding new OSPs in alignment with Monument’s Policy and Framework;
  • Establish and maintain the tracking of OSP contracts terms, conditions to actively assist the Outsourcing Manager with contract negotiations;
  • Supporting colleagues in the day to day management with multiple critical local and international OSPs ensuring the delivery of contractual obligations;
  • Proactively identify and manage outsourcing risks and contribute to risk reporting and the development of controls to ensure that appropriate information is presented to key stakeholders, Senior Management and Board(s);
  • Provide support to other departments, particularly operations, fund administration and integration and change, ensuring the outsourcing function acts in the best interest of the Monument Group, mindful of the Group’s good standing and reputation; and
  • Support the development and rollout of continuous improvement and regulatory change projects.
Location: Dublin, Ireland

Closing Date: 09/07/2021

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CONTACTS

Monument Re

Crown House
4 Par-la-Ville Road
Hamilton HM08
Bermuda

+1 441 400 9300

Monument Life Insurance DAC

Two Park Place,
Upper Hatch Street,
Dublin 2
Ireland

Monument Assurance Belgium

Koloniënstraat | rue des Colonies 11
1000 Brussel | Bruxelles
Belgie | Belgique

+32 (0) 78 050 006

Monument Assurance Luxembourg S.A.

5, rue Eugène Ruppert
L-2453 Luxembourg

+352-264 98 1

Monument International Life Assurance Company Limited

St George’s Court
Upper Church Street
Douglas
Isle of Man IM1 1EE

+44 1624 683 683

Robein Leven NV

Noordeinde 35
2514 GC
The Hague
Netherlands

070 376 66 66

Nordben Life and Pension Insurance Co. Limited

OLD bank chambers
La grande rue
st martin
Guernsey
GY4 6rt

 

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