Business Strategic Operations Officer – Belgium

About the role

Monument is an international and strongly growing insurance group with a unique business model that consists in acquiring Life Insurance portfolios. M&A transactions are hence at the centre of Monument’s successful growth track record. To support the monitoring of the newly acquired portfolios and of our strategic business partners, Monument Belgium is hiring a Business Strategic Operations Officer.   

Monument offers you:

  • The exciting opportunity to be at the centre of Monument’s acquisition activities that make news headlines;
  • The chance to join a pleasant and dynamic team and to work closely with senior management;
  • Plenty of growth possibilities in an environment that stimulates learning and developing your potential;
  • Flexible working hours including home working possibilities and a competitive renumeration package;
  • Pleasant offices, located at walking distance from public transport, with fresh fruits and delicious coffee.


Under the supervision of the Outsourcing Manager, who is part of the Belgian Management Committee, you will have the following responsibilities:

  • Maintain a good working relationship with and actively manage critical/strategic suppliers and business partners to allow for effective oversight and monitoring;
  • Manage Incidents and breaches with these business partners to ensure all regulatory requirements are met;
  • Facilitate regular meetings between Monument and our business partners ensuring they are scheduled in time with the correct audience; 
  • Take the Minutes of Meeting and take care of the logging and follow up of actions;
  • Collaborate with the Outsourcing and Group Vendor Management teams on the scope, gap & risk analysis, governance, management of change requests, monitoring of acceptance procedures, contract interpretations, contract extensions & terminations, assistance to resolve any disputes, etc;
  • Support the Accounts Payable team in reviewing and approving invoices;
  • Provide regular status updates to the COO and escalate issues as they arise;
  • Review current reporting requirements and develop improvements for consolidation of reporting; 
  • Support the Outsourcing manager in assessing existing processes and identifying areas of weakness for improvement;
  • Work within cross functional project teams to support the on-boarding and due diligence processes for new business partners;
  • Other projects or tasks as the case may be.

Role Requirements

  • Bachelor or Master in Finance, Economics, Business, Law or other relevant background; 
  • A first experience in operations or vendor management in the insurance, financial services or consultancy sector is a strong asset;
  • Experience in continuous improvement and process development with respect to operations or outsourcing is an advantage;
  • Excellent verbal and written communication skills in French and/or Dutch and English;
  • Strong organizational, problem-solving & stakeholder management skills;
  • Pro-active, service minded and detail oriented with ability to manage multiple projects in a fast changing organisation with tight deadlines;
  • Data analysis skills and the ability to compile insightful reporting from a variety of internal and external sources;
  • Good knowledge of Microsoft software including Excel, PowerPoint, Outlook and Word.


Brussels or Liège, Belgium

Closing Date

28 February 2023

Equal Opportunities Statement

The Monument Re Group is an Equal Opportunity employer. Our Corporate values of Trust and Collaboration demonstrate our commitment to fostering an inclusive culture where all our employees feel respected and valued. We recognise that each employee brings their own unique skill sets, capabilities, immutable characteristics, and varied experiences to their work. In turn, the Monument Re Group provides a work environment for all our employees to achieve personal and professional growth and development throughout their careers with us. 


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Monument Re

Crown House
4 Par-la-Ville Road
Hamilton HM08

+1 441 400 9300

Monument Life Insurance DAC

Two Park Place,
Upper Hatch Street,
Dublin 2

Monument Assurance Belgium

Koloniënstraat | rue des Colonies 11
1000 Brussel | Bruxelles
Belgie | Belgique

+32 (0) 78 050 006

Monument Assurance Luxembourg S.A.

5, rue Eugène Ruppert
L-2453 Luxembourg

+352-264 98 1

Monument International Life Assurance Company Limited

St George’s Court
Upper Church Street
Isle of Man IM1 1EE

+44 1624 683 683

Robein Leven NV

Parkstraat 99,
2514 JH Den Haag,

070 376 66 66

Nordben Life and Pension Insurance Co. Limited

OLD bank chambers
La grande rue
st martin
GY4 6rt


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