Policy Administrator Life – LUX

  • Providing clear, timely and accurate answers to policyholders and brokers, respecting terms & conditions of policies, operational guidelines and company procedures & controls;
  • Provide clear information regarding internal processes, organizational steps and expected timelines;
  • Update policyholders and brokers pro-actively on the status of their requests;
  • Maintain and update the policy database accordingly to ensure accuracy of database/platform at all times;
  • Ensure policy administration is compliant with applicable fiscal and legal framework and company guidelines & procedures;
  • Administration of policies (contract amendments, correspondence with policy holders, claims payments, …);
  • Support and collaborate to system tests and development;
  • Administration of incoming and outgoing premiums;
  • Broker management;
  • Support during any project, audit and closing tasks; and
  • Support general services when and if needed (reception tasks, mail room etc.).

Location: Luxembourg

Sub company: MASL

Employment type: Permanent Employee

Schedule: full-time

Years of experience: 1-2

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